Part of Management Certificate

Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed. This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization. CEUs/ILUs: 1.6. Length (in hours): 16.

Part of Leadership Development Certificate

Especially for future and emerging leaders in Gen Y, come discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ/exhibit in influencing others. Leadership skills are acquired and learned. The action takes place in attending meetings, running meetings, interacting with others 1:1, and employing successful techniques to convince and influence others. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do. CEUs/ILUs: 1.6. Length (in hours): 16.

Part of Business Writing Certificate

Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success. Improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. CEUs/ILUs: 1.6. Length (in hours): 16

Part of Statistics for Decision Making Certificate

Road test evaluation research for your organization. You won’t be disappointed. Evaluation research can give you and your organization a systematic assessment of the value of resources and time you commit to a project, product, or specific goal. Evaluation research can determine whether or not a process has achieved a goal or yielded the desired results. Explore the characteristics of evaluation research and how they can be directly applied to assess the impact or effectiveness of a program, policy, or procedure you want to road test in a professional setting. CEUs/ILUs: 1.6. Length (in hours): 16.

Part of Customer Service Certificate

Transform your customer service into something extraordinary. The resulting repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. Create a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. CEUs/ILUs: 1.6; Length (in hours): 16

Part of Bookkeeping Certificate

Post journal entries to the correct general ledger accounts impacted by each transaction. Learn to make sure your general ledger balances at the end of each month by preparing an unadjusted trial balance. Look for errors when you don’t balance, and determine to correct entries. After posting correcting entries and/or adjusting entries, you will verify debits and credits equal with an adjusted trial balance. This course also goes through the steps of performing monthly bank reconciliations. CEUs/ILUs: 1.6; Length (in hours): 16

Part of Coding Certificate

This course covers all the basics of HTML coding language. You will learn building simple web pages by hand coding, using HTML tags to create paragraphs, heading, lists, links, insert images and tables and more. We also cover creating a simple multi-page website with images, text and a navigation bar. CEUs/ILUs: 1.6. Length (in hours): 16.

Part of Data Analysis Certificate

Many business decisions involve comparing groups for differences. For example, would men and women prefer different product features? Consider relationships between variables. Does product recognition relate to subsequent product purchase? This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships. Learn how to work with ratings, graphs and user-friendly reports of statistical results. CEUs/ILUs: 1.6. Length (in hours): 16.